Frequently Asked Questions

Smoking on private aircraft is the same as commercial aircraft and
will not be permitted for the safety of the flight crew.

• Private aircraft size can range from 2-seater piston aircraft to 16
passenger heavy jets to 220+ passenger airliners. Generally
speaking, the smaller the aircraft, the fewer amenities can fit on the plane. Depending on the size aircraft you select, will also influence whether or not there is a restroom on board. In the aviation industry there are a few names for the bathroom. You may hear the terms “Potty, Lav, or lavatory”.

• If your aircraft does have a Lavatory, this restroom may be beautifully designed with a fully enclosed space consisting of a toilet, sink and enough room to change your clothing. Sometimes with smaller aircraft, there can be a semi-enclosed lavatory which would be shielded from the cabin with a retractable curtain. For the smallest aircraft, there may be a potty seat that lifts up for emergency use only or no restroom capability at all.

• From teacup to large breeds, don’t leave home without your lovable furry friend(s)! We can help you with your pet air travel on a private aircraft! Not all aircraft can accommodate pets inside safely, so please let us know up front about your pet and we will find a pet friendly private air carrier to help transport your pet for your next vacation or move. We do understand how important your pet(s) are, they are family. It is important that when arranging a private charter flight for your pets, the arrangements are put together correctly.

• There may be requirements for sedation and caging depending on breed type and size, along with distance and length of your trip.
Please contact us with all of your private aviation pet travel questions.

For your private aircraft that we manage we have hand selected
pilots who have met or exceeded Transport Canada and aircraft
insurance requirements to fly your aircraft safely. Our team goes
above and beyond and will also check to see that these pilots have
sufficient time and experience flying your particular type of aircraft
that you will be a passenger on.

As a private traveler, you will be using Fixed-based operators (FBO) as your passenger gate/terminal. They are similar to the waiting area at the gate or terminal in a commercial airport, but they are much more private and generally more luxurious. Some FBO’s have leather couches and chairs, some may serve gourmet coffees and snacks, many sell aviation fuel and have repair stations attached to them and some can be home to private jets and helicopters as this is where they generally park in their hangars.

• When the Air Charter Advisors arrange your flight one great benefit is that we will search diligently to locate aircraft with minimal repositioning fees and are priced competitively no matter where your trip originates. We will present you with different options for your air charter need. Once you have selected a private aircraft out of the options provided, we would secure the aircraft and you will be informed of the aircraft operator and tail number on the itinerary of your trip before your flight.

• Air Charter Advisors, Inc. Serves as an agent in obtaining air charter services for our customers. Air Charter Advisors, Inc. is not a direct or indirect “Air Carrier”. Air Charter Advisors, Inc. does not own or operate any aircraft on which our customers fly. All flights arranged by Air Charter Advisors, Inc. are operated by FAR Part 135 or 121 air carriers or foreign equivalent (“Operators”), who shall maintain full operational control of charter flights at all times. Operators providing services must meet FAA or JAR safety requirements as well asadditional safety standards established by Air Charter Advisors, Inc.

By request, we can arrange your private aircraft to include any of the following, additional charges may apply, please see the “Corporate Leasing Agreement: Standard Terms; Condition’s":
• Wi-Fi Internet
• Satellite Flight Phones
• XM Music
• Entertainment systems

Most smaller aircraft in private aviation are not able to
accommodate a cabin attendant. If your flight can accommodate an attendant, and you prefer to have one. Cabin attendants may be available upon request.

Do you have a question we didn’t cover here? Whether you’re a
new client looking to book your first private flight or someone we
have worked with on a regular basis, we want you to feel as
comfortable as possible about our service and private aviation. Our goal is to provide you with the highest level of service possible, including providing answers to all of the questions you may have during the booking process. Our team is available for you 24/7 – Don’t hesitate to reach out to us and ask!